Submitted By Anne-Marie 

I tried to prepare in advance, calling HSBC to try a work out or any suggestion or help in preparing. They told me that they do not do work outs and they cannot even discuss any options with me since at the time the call was made I was not in default.

I replied, do you mean to tell me that I am calling to tell you in advance I will not be able to make my payments any longer and your saying, at this very moment I am not in default so you can’t talk to me, I am actually trying to do the right thing and in advance so I won’t have to be in default, but you want me to destroy my credit before you talk about options, what position does that leave me in, bad credit, upside down loan, adjustable rate that they PRESET to jump to 9.3, then 12% within 3 months…the way this loan was written, we were raped as consumers and didn’t feel it until now just how much damage was done by signing with them.

And that’s besides the fact that while making my payments within the grace period, we get a call as early as the third of the month, 7am on Sunday morning, 9pm Sat nights asking for payment…wow, I answer as I do every month…I am not past due, I am not even past my grace period or near it for that matter, they reply-payment is due 1st of the month so you are in fact late…what the hell????

 I HATE HSBC, I fell since day 1 we have been harassed monthly…and you know…we’ve never been charged a late charge…isn’t that funny, and yet we are still harassed monthly, even tho they knew since day 1 how our paychecks land and we make the same payment on the same day every month…

HSBC SUCKS….HSC sucks too, that’s their sister store that they set yup to call you, although they don’t mention that there loans are in house rates, not marker rates, they promise you one thing and end up signing something else and unless you agent is very aware of what the hell they are doing, your advised, oh just sign, it’s all the same…

so be aware folks, no one actually has your back, have the sense to have your own back it just might save your family home…for us…it’s too late…were no in default and because were upside down they want 70K before considering a refi…

so we lost our war…please don’t lose yours!